Bookings:

           a. A deposit of 25% (of the total cost) per week to be paid when the booking is made.

           b. The balance of the rent must reach us 8 weeks prior to the start of your holiday. This is when the pet charge is to be paid by.

            c.  If you book within 8 weeks of the start of your holiday, the whole of the rent is required as a condition of booking.

If we do not receive your balance by that date we may presume you have cancelled your booking and will seek to re let the property. The deposit is non refundable.

Cancellations received 8 weeks prior of the commencement of your holiday, the deposit will be lost if we are unsuccessful in re-letting the week/s booked. If we are successful in re-letting deposit monies will be returned less £30 per week administration fees. 

Cancellations received 8 weeks or less before the commencement of your holiday will be subject to the full cost of the holiday. However we will do our best to re-let your week/s. Should we be successful all monies for the week/s we re-let will be retuned less an administration fee of £30 per week booked. We do recommend you take out holiday insurance to cover yourselves for this possible eventuality. Please ask for a copy of a holiday insurance cancellation plan if you require one or visit www.tpstravelinsurance.com

Occupancy and departure:

The property is offered only on the understanding that no more than the maximum number of people as recommended use it. If you should wish for an extra person to stay which exceeds the number of beds available, please contact us. We reserve the right to refuse or curtail any booking which does not meet this requirement by numbers in the party except with our written permission. Occupancy is from 4pm.

In order that the properties can be prepared for future guests we would ask that the property is cleaned and vacated by 10 amon the morning of departure. (All cleaning equipment and materials are provided within each cottage).

Electricity, gas, coal, and wood is payable upon departure. All properties have open fires and are laid ready for lighting. We also provide a complimentary hod of coal. (please use fireguards provided). Additional fuel can be obtained at cost on the farm. In 2008 it is currently £4.00 per hod of coal (or our ‘skip’ of wood when available at £4, firelighters are currently between £0.30 and £1.50 depending upon where we can source them and little sticks of wood are between £3 to £5 depending upon size).

Liability:

No liability is accepted in respect of loss or damage to the client or any member of the party, their baggage, car or contents resulting from riot, war, strikes, adverse weather conditions, or sickness or injury or for loss or damage by a third party.

Complaints:

If it is felt that there are reasonable grounds for complaints about your holiday home, we must be contacted immediately so that appropriate action can be taken. No such matters can be dealt with after the completion of your holiday/rental period. As we live on the farm itself you will be able to contact us easily.

Access:

The property owners, their representative or Agent shall be allowed access to the holiday accommodation at any reasonable time for essential maintenance. Whenever possible this would be by prior arrangement and we would attempt minimum disruption to yourselves.

Cancellation by ourselves:

In the unlikely event that your holiday accommodation becomes unavailable due to reasons beyond our control, we will try to find alternative of similar standard. If we fail in this or the alternative fails to meet your approval we will repay all monies in full and we shall not be under any other liability.

Maintenance of property

Holiday tenants must agree to take good care of their holiday home and to leave it as clean and tidy as found upon entry of the property. (All cleaning materials and tools are provided). This is the main condition of the acceptance of any booking. Please report any breakages or faults during the course of the stay so that we can ensure continual smooth running of your stay and for future guests.

Information

Good housekeeping Deposit

Good housekeeping deposit are required as a separate payment £100 only for Christmas and New Year please from which we reserve the right to deduct the cost of any missing inventory items, damage, breakages or additional cleaning. The deposits are returned a few days after departure, upon inspection within the property. This will be posted to you. Up to now we have never had to resort to using the deposit monies.

Pets welcome subject to prior arrangement

At Broadayne Farm UK, pets are welcome in the cottages by prior permission only. Please see the pets code of conduct below.  We love animals and enjoy having them around us, but we must be assured that:

A.      dogs are not left in the property alone;

B.      pets do not sit on beds or use other furniture;

C.      dogs are kept on a lead and under control on and around the farm including between the car and cottage;

D.      pets must have their own beds brought with them to use.

E.      the property is thoroughly vacuumed to remove all pet hairs for future guests who may be allergic. This is vitally important.

F.      in the interests of children and other guests we ask for all fouling to be appropriately removed please.

At the time of booking intending guests must state the type and breed of dog/s you intend to bring on holiday. At Broadrayne Farm UK accommodation, pets are welcome in the cottages by arrangement. However we regret we cannot accept puppies 6mths or under, non housetrained or incontinent dogs/cats. While it is very rare that we refuse a booking,  we reserve the right to do so should the dog/s not be approved.  As a general rule we are unable to accept dogs that are known to be of a dangerous nature due to children on the farm such as Dobermans for example. Any other pets are by arrangement.

 
The conditions above are to ensure that we remain good friends with you and we in turn with our neighbours and their sheep and our livestock.